Terms & Conditions
General
Shri Heritage is an online fashion brand offering premium ethnic and formal menswear. By using this website, you confirm that you are at least 18 years old or are using the website under the supervision of a parent or legal guardian.
Products
We strive to display our products, colours, fabrics, and sizes as accurately as possible. However, actual colours may vary slightly due to screen settings, photography, or lighting.
Pricing
All prices are displayed in Indian Rupees (₹).
Prices include applicable GST unless stated otherwise.
Shri Heritage reserves the right to change prices or discontinue products without prior notice.
Orders
Orders are confirmed only after successful payment or order verification.
We reserve the right to cancel any order due to pricing errors, stock unavailability, suspected fraud, or any unforeseen circumstances.
In case of cancellation by us, the full payment will be refunded.
Payment
We accept secure online payments through UPI, Credit Cards, Debit Cards, Net Banking, Wallets, and other approved payment methods.
Shipping & Delivery
Orders are generally processed within 1–3 business days.
Delivery timelines depend on your location and courier partner.
Delays due to weather, strikes, festivals, or other unforeseen circumstances are beyond our control.
Return & Exchange
Returns or exchanges are accepted only for damaged, defective, or incorrect products.
● Requests must be raised within 48 hours of delivery with clear photos or videos.
● Products must be unused, unwashed, and returned with original tags and packaging.
● Refunds or replacements will be processed after successful quality inspection.
Cancellation
Orders may be cancelled before dispatch. Once shipped, cancellation requests cannot be accepted.
Intellectual Property
All logos, product designs, images, graphics, videos, text, and website content are the exclusive property of Shri Heritage. Unauthorized use, reproduction, or distribution is strictly prohibited.
User Responsibilities
You agree not to misuse the website, upload harmful content, attempt unauthorized access, or interfere with the website’s operation.
Limitation of Liability
Shri Heritage shall not be liable for any indirect, incidental, or consequential damages arising from the use of this website or purchased products. Our maximum liability shall be limited to the value of the purchased product.
Privacy
Your personal information is handled according to our Privacy Policy. By using our website, you consent to the collection and use of your information as described therein.
Governing Law
These Terms & Conditions are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Pune, Maharashtra.
Contact Us
For any questions regarding these Terms & Conditions, please contact us through the details provided on our Contact Us page.